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ACORx Team

Behind every medication review and delivery is a real person committed to patient safety, dignity, and care.

ACORx Pharmacy Directors

Shawn Nairn RPh, Owner

Shawn is a pharmacist and owner of ACORx Pharmacy with over 30 years of experience. He graduated from Duquesne University School of Pharmacy and has a diverse background in chain pharmacy, independent ownership, long-term care, and medication adherence packaging. Shawn founded ACORx with a focus on concierge pharmacy and patient-centered care. ACORx has been recognized as one of Pittsburgh’s fastest-growing companies in 2016 and 2020. Shawn is active in the Pennsylvania Pharmacists Association, serves as a Regional Board Member with Value Drug, and received the George S. Maggio Award in 2018 for his contributions to pharmacy advocacy. In his spare time, he enjoys playing golf.

Amy Karlek, PharmD

Amy is the Operations Director here at ACORx Pharmacy. She has been with ACORx since we opened in 2016. Amy graduated from the University of Pittsburgh School of Pharmacy with a Doctor of Pharmacy degree. Prior to working at ACORx, Amy has experience in both long term care and community pharmacy settings, with a focus on psychiatric care. Amy serves as a student preceptor for both The University of Pittsburgh and Duquesne University Schools of Pharmacy. In her spare time, Amy loves to play golf, go hiking and travel to new destinations!

Sarah Hoover, PharmD, BCGP

Sarah is the Clinical Director at ACORx Pharmacy. She has been working with ACORx since 2018. Sarah graduated from Duquesne University School of Pharmacy with a Doctor of Pharmacy degree. Sarah also became a Board Certified Geriatric Pharmacist in 2016. She also serves as a luminary for The Pennsylvania Pharmacists Care Network, as well as coach for the Flip The Pharmacy initiative. Sarah has always worked in the independent community pharmacy setting, even as a student. She serves alongside Amy as a student preceptor for both The University of Pittsburgh and Duquesne University Schools of Pharmacy. Outside of work, you can find Sarah spending her time fishing!

Matt Karlek, Patient Care Coordinator

Matt serves as a Patient Care Coordinator at ACORx Pharmacy, where he plays a key role in ensuring new patients receive a seamless and personalized experience from the very beginning. Matt oversees the initial setup process for all new patients, carefully coordinating with physicians, caregivers, and other members of each patient’s healthcare team to ensure medication regimens are accurate and up to date.

With a strong attention to detail and a commitment to patient safety, Matt helps ensure that medication packaging is customized to meet each patient’s unique needs, promoting adherence, independence, and peace of mind. His collaborative approach and dedication to quality care help create a smooth transition for patients and their families as they begin services with ACORx Pharmacy.

Matt takes pride in helping patients achieve better health outcomes through effective communication and coordination. Outside of work, you can often find him on the golf course enjoying a round of golf and spending time outdoors.

Coleen Bluman, New Patient Liason

Coleen has been a valued member of the ACORx Pharmacy team for over 11 years, serving as a dedicated New Patient Delivery Driver. In her role, Coleen does much more than deliver medications—she helps patients understand and become comfortable with their medication packaging and delivery services, ensuring a smooth transition to ACORx Pharmacy.

Known for her compassionate and patient-focused approach, Coleen takes the time to review medication packs with new patients, answer questions, and provide reassurance so they feel confident managing their medications. Her commitment to patient safety, independence, and quality of care makes her an important part of the ACORx team.

Coleen is passionate about helping patients maintain their health and independence while receiving the personalized support they deserve. When she’s not working, she enjoys spending time with her grandchildren and creating lasting memories with her family.

Carolyn Freeman-Smith, Community Health Worker

Carolyn serves as a Community Health Worker with ACORx Pharmacy, where she is dedicated to helping patients overcome social and economic barriers that impact their health and well-being. Carolyn works closely with individuals and families to connect them with essential community resources and support services.

Her areas of expertise include assisting patients with housing resources, food assistance programs, utility assistance, and applications for waiver programs and other benefits. Carolyn provides personalized guidance, advocacy, and care coordination to ensure patients can access the services they need to improve their quality of life and maintain their health.

With a compassionate, patient-centered approach, Carolyn is committed to empowering community members by helping them navigate complex systems, access available resources, and achieve greater stability and independence. She is also very active in her local community and is passionate about supporting those around her both professionally and personally. Outside of work, Carolyn enjoys spending time with her grandchildren and cherishes every opportunity to create lasting memories with her family.